Return and Refund Policy
30-Day Return Policy:
You have 30 days from the date of receiving your item to request a return. To be eligible for a return, your item must be in the same condition as you received it: unworn, unused, with tags, and in its original packaging. Please retain the receipt or proof of purchase for returns.
Starting a Return:
To initiate a return, please contact us at hihhyllc@gmail.com. Returns must be sent to the following address:
Return Address:
Hihhy LLC
3857 Birch Street #503
Newport Beach, CA 92660
Items returned without prior request will not be accepted.
Return Process:
If your return is accepted, we will provide a return shipping label along with instructions on how and where to send your package.
Contact Us:
Feel free to reach out to us at hihhyllc@gmail.com for any questions or concerns regarding returns. We're here to assist you throughout the return process.
Damaged or Defective Items:
Upon receiving your order, please inspect it immediately. If the item is defective, damaged, or incorrect, contact us promptly so that we can assess the issue and make it right for you.
Non-Returnable Items:
Certain items cannot be returned, including perishable goods, custom products, personal care items, hazardous materials, flammable liquids, or gases. For specific queries about your item, please get in touch.
Sale Items and Gift Cards:
Regrettably, we do not accept returns for sale items or gift cards. All sales of these items are final.
Exchanges:
For a swift exchange, we recommend returning the item following the outlined process. Once the return is approved, proceed with a separate purchase for the new item.
European Union 14-Day Cooling Off Period:
For merchandise shipped into the European Union, you have the right to cancel or return your order within 14 days without justification. The item must meet the same conditions as mentioned above.
Refunds:
Once we receive and inspect your return, we'll notify you about the approval status of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note, your bank or credit card company may require additional time to post the refund. If it exceeds 15 business days after the approval, please contact us at hihhyllc@gmail.com.
You have 30 days from the date of receiving your item to request a return. To be eligible for a return, your item must be in the same condition as you received it: unworn, unused, with tags, and in its original packaging. Please retain the receipt or proof of purchase for returns.
Starting a Return:
To initiate a return, please contact us at hihhyllc@gmail.com. Returns must be sent to the following address:
Return Address:
Hihhy LLC
3857 Birch Street #503
Newport Beach, CA 92660
Items returned without prior request will not be accepted.
Return Process:
If your return is accepted, we will provide a return shipping label along with instructions on how and where to send your package.
Contact Us:
Feel free to reach out to us at hihhyllc@gmail.com for any questions or concerns regarding returns. We're here to assist you throughout the return process.
Damaged or Defective Items:
Upon receiving your order, please inspect it immediately. If the item is defective, damaged, or incorrect, contact us promptly so that we can assess the issue and make it right for you.
Non-Returnable Items:
Certain items cannot be returned, including perishable goods, custom products, personal care items, hazardous materials, flammable liquids, or gases. For specific queries about your item, please get in touch.
Sale Items and Gift Cards:
Regrettably, we do not accept returns for sale items or gift cards. All sales of these items are final.
Exchanges:
For a swift exchange, we recommend returning the item following the outlined process. Once the return is approved, proceed with a separate purchase for the new item.
European Union 14-Day Cooling Off Period:
For merchandise shipped into the European Union, you have the right to cancel or return your order within 14 days without justification. The item must meet the same conditions as mentioned above.
Refunds:
Once we receive and inspect your return, we'll notify you about the approval status of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note, your bank or credit card company may require additional time to post the refund. If it exceeds 15 business days after the approval, please contact us at hihhyllc@gmail.com.